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How to Transform Call Centers with Voice AI Customer Services?

For many years, contact centers have been the foundation of customer care, acting as a vital link between companies and customers. In spite of this, conventional call centers frequently face similar difficulties, ranging from lengthy wait times and exhausted agents to a deficiency of resources and uneven service quality. These restrictions become more noticeable and...

How to Use Chatbot Automation for Messaging Channels with Social Media Chatbots

According to statistics, there were 4.62 billion social media users globally in 2022. Additionally, there is a chance to turn social media into a profitable tool for marketing, digital engagement, and customer support, given that 80% of customers currently utilize it to get in touch with brands. This explains why chatbot automation is becoming a...

What is The Difference Between Generative AI and Multimodal AI?

Artificial intelligence (AI) has changed the way technology interacts with the world. Within the broad field of AI, there have been two very interesting concepts: generative AI and multimodal AI. Although both contribute to the rapid development of AI applications, their objectives, strategies, and applications are very different. In this article, we will explore the...

What’s The Difference Between AI vs. Machine Learning vs. Neural Networks vs. Deep Learning?

Although these phrases from computer science are sometimes used interchangeably, what distinguishes each one as a distinct technology? Every minute that passes, technology becomes more and more integrated into our everyday lives. Businesses are increasingly depending on machine learning algorithms to make things easier in order to meet the rapid pace of consumer demands. Its...

How Can AI Be Used in Manufacturing?

Particularly in the context of Industry four.Zero, synthetic intelligence (AI) is revolutionizing the economic quarter by using enhancing productivity, accuracy, and flexibility throughout a variety of manufacturing techniques. A quantity of production manner features are enhanced by using the use of AI technology, consisting of system mastering, pc vision, and natural language processing (NLP). Large...

Top 9 AI and Machine Learning In IT Security Trends to Look Out For In 2025

Do you take this into account? These capabilities are now available to ASUS’s enterprise customers through the QRadar Endpoint Detection and Response (EDR) product, that’s made possible by using the latest cooperation with IBM Security. Improved visibility that highlights protection flaws and stepped forward identification management that keeps unauthorized customers from having access to networks...